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Frequently Asked Questions
Q1Can I mix different colors and models in one order?
Yes, mixed colors and models are acceptable. We suggest 3-6 models for one 20GP or 40HQ container.
Q2Can you manufacture doors according to our drawings?
Yes, we can. Customers should send us the drawing for initial checking, and we will respond with the correct production drawing.
Q3What is your sample policy?
Small samples are free. For complete doors, we charge based on the actual situation but will refund the sample charge if you place a bulk order.
Q4What special services do you provide?
We offer overseas installation services for our products.
Q5What is the delivery time and ordering process?
Delivery takes about 20-35 days. After confirming specs and approval of drawings/invoices, a 50% deposit starts production. Balance is collected after final inspection before shipping.
Q6Do you maintain stock for immediate delivery?
We stock standard hollow metal doors and frames. Customized orders are arranged based on specific project schedules, sizes, and materials.