Frequently Asked Questions
What certificates do your products have?
We hold CE and UL certificates. All product designs follow international standards such as EN/CE, UL, and ANSI.
Do you accept OEM or ODM orders?
Yes, we are professional in providing OEM and ODM services and currently cooperate with famous brands globally.
What is the guarantee on your hardware products?
We provide a 5-year mechanical guarantee for our panic exit devices and related hardware.
What stainless steel grades do you use?
We primarily work with SUS304 and SUS316. Some specific items are also available in SUS201.
Can I request samples before placing a bulk order?
Yes, we offer up to 3 free samples for your evaluation. You only need to provide a courier account for freight collection.
What are your standard payment terms?
Our standard terms include T/T, D/P, Western Union, and L/C.
Globe Hardware
