❓ Frequently Asked Questions
Q1 What certificates do your products have?
Our products hold CE and UL certificates. The designs strictly follow international standards such as EN/CE, UL, and ANSI.
Q2 Do you accept OEM or ODM orders?
Yes, we are professionals in OEM and ODM services, currently cooperating with several famous international brands.
Q3 What is the guarantee for your hardware products?
We provide a 5-year mechanical guarantee for our hardware products.
Q4 What grades of stainless steel do you work with?
We primarily work with SUS304 and SUS316. Some specific items are also available in SUS201.
Q5 Can I request samples before placing a bulk order?
Yes, we can offer 3 pieces of free samples for your evaluation. You only need to provide a courier account for freight collect.
Q6 What are your standard payment terms?
Our accepted payment terms include T/T, D/P, Western Union, and L/C.