Frequently Asked Questions
Q1: Why choose our industrial doors?
We offer cost-effective products with high quality, professional technical sales support, and over 13 years of experience in specialized production and customization.
Q2: How do we start a project?
We only need your basic background information and project site measurements. Factory site drawings are ideal for us to provide a complete tailored solution.
Q3: Is the installation difficult?
Installation is straightforward using screws and no welding is required. We provide installation videos and technical support. On-site guidance is also available if needed.
Q4: What is the estimated delivery time?
The typical lead time is around 15-20 days after sample confirmation, depending on your specific requirements and shipping destination.
Q5: What payment methods are accepted?
We usually accept T/T (Telegraphic Transfer) in advance. For other payment terms, please discuss them with our sales team.
Q6: How is the after-sales service handled?
Spare parts can be delivered within 24 hours via international couriers like DHL, UPS, or TNT to ensure minimal downtime for your operations.