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Frequently Asked Questions
Q: What certificates do you have?
A: We have CE and UL certificates. All our product designs follow international standards such as EN/CE, UL, and ANSI.
Q: Do you accept OEM or ODM?
A: Yes, we are professional in OEM and ODM, currently cooperating with several famous brands.
Q: Do you have a quality control system?
A: Yes, we have set up a complete quality system and control production quality throughout each procedure of mass production.
Q: What is the guarantee for your products?
A: We provide a 5-Year Mechanical Guarantee on our products.
Q: What stainless steel grades do you work with?
A: We work mostly with SUS304 and SUS316; some items are also available in SUS201.
Q: Can you send samples before an order is placed?
A: Yes, we offer 3 pcs free samples for evaluation. You provide the courier account for freight collect.