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Frequently Asked Questions
Q1: Can different colors and models be mixed together in one order?
Absolutely! We offer flexibility to mix a diverse selection of colors and models. To maximize shipping efficiency, we recommend 3-6 models per 20GP or 40HQ container.
Q2: Can you manufacture doors according to specific drawings?
Certainly! Provide us with your design drawing, and our seasoned team will conduct a meticulous evaluation and craft a precise production drawing for your approval.
Q3: What is your sample policy?
We provide complimentary small samples. For full door samples, a nominal fee is required which is fully refundable with your subsequent bulk order.
Q4: What special services do you offer?
We provide unparalleled overseas installation services, delivering expert craftsmanship directly to your location for a seamless experience.
Q5: What is the standard delivery timeframe?
Our standard delivery ranges from 20-35 days. Production initiates with a 50% deposit after approval of specifications and drawings.
Q6: Do you maintain stock of products?
Yes, we maintain an extensive inventory of American standard hollow metal doors and frames. Custom orders are arranged based on project timelines.