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Frequently Asked Questions
Can customers order different colors and models in one order?
Surely yes. Mixed colors and models are acceptable in a single order.
What are your trade terms and payment terms?
Our trade terms include FOB, CFR, and CIF. The payment term is a 30% deposit via T/T before mass production, with the balance paid upon receiving the copy of B/L (L/C at sight is also available).
What special services do you provide during production?
After production is finished, we send customers production photos for approval. Once confirmed, the balance is paid. After loading the container, we provide full loading details and pictures for your reference.
What is the estimated delivery time?
Delivery typically takes 10-15 days after the 30% deposit is received at our main shipping ports.
Where are your primary export markets?
Our main markets span across Africa, the Middle East, Southeast Asia, and more than 100 countries worldwide.
Can we use our own customized designs?
Yes, absolutely. We can provide suggestions based on your local climate and requirements to design doors or windows that meet your specific needs at a reasonable price.