Frequently Asked Questions
What certificates do your products hold?
We hold CE and UL certificates. All product designs follow international standards such as EN/CE, UL, and ANSI.
Do you provide OEM or ODM services?
Yes, we are professional in both OEM and ODM, currently cooperating with several famous international brands.
What is the quality guarantee for these exit devices?
We provide a 5-Year Mechanical Guarantee on our hardware products.
What grades of stainless steel do you use?
We primarily work with SUS304 and SUS316. Some specific items are also available in SUS201.
Can I request samples before placing a bulk order?
Yes, we offer up to 3 free samples for evaluation. Customers are requested to provide a courier account for freight collection.
What are the standard payment terms?
Our accepted payment terms include T/T, D/P, Western Union, and L/C.
Globe Hardware
