Q: What certificates do you have for your products?
A: We have CE and UL certificates. Our product designs follow international standards such as EN/CE, UL, and ANSI.
Q: Do you accept OEM or ODM orders?
A: Yes, we are professional in OEM and ODM services, currently cooperating with several famous brands.
Q: What is the mechanical guarantee for your products?
A: We offer a 5-year mechanical guarantee on our hardware products.
Q: Which stainless steel grades are available?
A: We primarily work with SUS304 and SUS316; however, some items can be manufactured in SUS201 upon request.
Q: Can I request samples before placing a bulk order?
A: Yes, we can offer up to 3 free samples for your evaluation. Freight is typically handled via your courier account.
Q: What are your standard payment terms?
A: Our accepted payment terms include T/T, D/P, Western Union, and L/C.