Q: What certificates do you have for your hardware?
A: We hold CE and UL certificates. All product designs follow international standards such as EN/CE, UL, and ANSI.
Q: Do you offer OEM or ODM services?
A: Yes, we are professional in both OEM and ODM, currently cooperating with several famous international brands.
Q: What is the quality guarantee for your products?
A: We provide a 5-year mechanical guarantee on our hardware products.
Q: What grades of stainless steel do you use?
A: We primarily work with SUS304 and SUS316, though some items are available in SUS201 upon request.
Q: Can I request samples before placing a bulk order?
A: Yes, we can offer up to 3 free samples for your evaluation. Shipping is handled via your courier account for freight collect.
Q: What are your accepted payment terms?
A: We accept T/T, D/P, Western Union, and L/C.