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Frequently Asked Questions
What is the minimum order quantity for the first order?
500 sets or total amount for your first purchase reaches USD10,000/order.
How can we ensure quality before placing an order?
Samples are provided for your quality testing and approval.
How can we obtain samples from you?
Samples are available. You can provide your courier account, arrange a pick-up service, or pay the freight via bank transfer.
What is the typical delivery time?
Standard delivery is 30-35 days after receiving the deposit. Please notify us if you have special requirements.
What are the payment terms?
T/T, with a 30% deposit required and the remaining 70% balance due before shipment.
What if quality defects are found after receiving the goods?
Please send photos with detailed descriptions via email. We will solve it immediately through refunds or exchanges once verified.
Globe Hardware
